Orders
Shipping
Catalogue materials are dispatched within the United Kingdom.
01 / Destinations
Orders are accepted for delivery addresses within the United Kingdom. Enquiries about other destinations are handled case by case through the contact page.
02 / Timescales
Orders are prepared for dispatch on working days. Delivery timescales quoted by the carrier are estimates and are not guaranteed.
03 / Packaging
Materials are shipped in laboratory packaging carrying the catalogue reference and lot marking. Check the outer packaging on receipt and report any damage before opening.
04 / Addresses
The delivery address supplied at checkout is used as entered. Where an organisation or laboratory name is given, it is added to the shipping label.